[Rednaxela1]

So i sold a bottle of perfume on eBay, i even sent the product free of charge via 1st Class Signed For Royal Mail, paying from my own pocket. I then get a message the same day with the buyer stating that the bottle wasn't full. I know it was full as it was brand new but the plastic wrapping was removed by myself prior to sending the item as i had to look up some serial numbers previously. I then told the buyer that this is tampering with goods and tried to get them to drop the situation by saying they'll need a crime reference number. Buyer wasn't prepared to do this and instead opened up a return and left me a negative feedback (I had 100% feedback before this)

The item sold for like £130 so it's not cheap but it's not that much in the grand scheme of things. I'm more worried and pissed off regarding the feedback. I offered the buyer a partial refund of £20, they said they'll discuss a partial refund with me but i have heard nothing from them.

Ripping off a big tax avoiding company is completely different to ripping off a single person. It probably sounds like i'm contradicting myself because i'm a part of this particular part of this website lol, but it is what it is.

Knowing what eBay are like it'll probably go the way of the buyer and then i am stuck with that bullshit negative feedback.

The item hadn't leaked or anything, so i know they're lying.

What a situation, i'd probably laugh it off if i hadn't received the negative feedback and had my PayPal minus £130.

What are your thoughts?