[mothered]

It states when the code was used, exact time and date (which is like 10 mins after I purchased the code).

Is It only a generated message (typed) by the representative, or does It Include proof of the timestamp?

" Hello, looks like the steam wallet code you provided was already redeemed in our system at xx:xx (date ant time). I'm sorry but steam support can't issue you a replacement code. Depending on where you purchased the code, the seller may be able to provide further assistance.... "

It's the same generated message I guess everyone receives.

Keep pushing and be adamant that you've activated It on the said date, and have no Idea why theirs Is different to yours.

Show your frustration In a polite, yet firm manner.