[1ksauce]

That's where It ends.

If all goes well, you'll receive a refund/replacement.


They do not check their Inventory on "every" return.

They don't have the manpower to deal with the volume of claims, let alone check and do a stock take of their Inventory.

So how do you wrong item without the SKU being taken into consideration

As mentioned, they do not check their Inventory on every return.

If you've purchased the wrong Item from them with a completely different account, they'll scan It on return, see that It's "their" stock Item  (assuming that's what they've sent you) and place It back In stock.

so does that mean I can order the "second item" from a different account to the same address and return it without being linked???? Should I use a different address when I order the "second/ return" item?
THanks for your help. I've been reading and learning alot from you lately.