[Checkpoint]

Any updates, OP?

That's where It ends.

If all goes well, you'll receive a refund/replacement.


They do not check their Inventory on "every" return.

They don't have the manpower to deal with the volume of claims, let alone check and do a stock take of their Inventory.

Fair enough. I might try to do that in the future.

The way It generally works Is like this.

They'll receive the return with the wrong Item enclosed. They will then scan the barcode on the box (assuming the correct Item Is Inside), and place It back In stock. When It comes to their attention (from a customer who's ordered It and complained) that the Item Is not as per the box description, they'll look Into It further.

This would happen only if you claim "damaged original item" and then send back a different item, kind of scamming them.

If you originally claim "you sent me a wrong item" and send back the supposed wrong item (ordered from them in a different account, which you actually swapped with the original item), as your story goes, if they don't do deep checks with inventory, the case should be closed right there.