[Tenney]

What type of item is it that you attempted? I wouldn't take the L as Stock numbers don't mean that you necessarily received the item. It just means that they shipped it out to SOMEONE and it was supposed to go to you. Give us some more info

Hey, thanks for the reply. It was a PS4 game. I was thinking the same - maybe the courier took the game out and resealed the package? They can’t prove that I got the game which was taken off of their stock list, right?

In my opinion it doesn't matter what they have said about stock, YOU specifically did not receive it. The only thing that I feel like they could get you on was weight of the package, but seeing that they have not even mentioned it from what you have said it is a very positive look for me (obviously video games weigh like 4 oz as well so). They have proof that the item has been sent to someone, and it was supposed to come to you, but you didn't get it.