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I don't know if I'm being un-intelligent today but I'm trying hard to understand what you mean.

Do you mean, it would say on your account "Not arrived" if it hadn't arrived etc? Usually the order indicates where the parcel is and usually when it's lost or hasn't arrived (legit), it'll say shipment late or something.

I'm not sure if that's what you mean?

yes that is what i mean, do you have a screenshot of any of your DNA orders perhaps?