[Harryler100]

http://prntscr.com/mqath3 Just yesterday for a KB

how did you do it? theyre asking me for a photo of the serial number and case number together but i cant

Here's part of what i tend to do if i get that response:
1) Give up and try with a different email, ip and s/n
2) Finesse someone on Craigslist/Gumtree/Ebay to give me the photo with the case number on it. (Make your username something Like "R_(logitech case  number)" something like D.01924812 then message people listing the said item and ask for proof it's real asking for a photo of the back with you "username" on a piece of paper. Some may ask why but just say you've been scammed with fake products from china ect too much.

That's most of what you need there, I have a few custom tips i cannot air in the public with them making it really easy for me to get around needing anything like this

By any chance you couldn’t pm me some of them tips