[Tibo inc]

I didn't take it personally, at all. Just would like to know the strategy. I have never had  DNA or stolen package claim in my account history.

What's the rationale with multiple small order versus one large single SE event?

One thing, hit reply on someone else's post and they will be notified you replied.

Anyway, if you are doing multiple small items, you could claim a few were missing, or the wrong item.

For a large item, again you could do the item never arrived, imply it was stolen or something. Or you could just do the wrong item and ship them a cheaper item with a similar weight.