[99028]

I'm still confused so I thought maybe somebody could spell it out to me. I understand a lot of things but I just want to make sure I'm doing it right.

Amazon lists a Graphics Card and says the ITEM weight is 658g (1.4 pounds) but the shipping weight is listed at 839g (1.8 pounds). Do I have to make sure the parcel I return (when using wrong item received) is 658g (1.4 pounds) or 839g (1.8 pounds)?  Are the company looking at the total weight of the parcel + item or just the item?

I'm just confused because I'm not sure what the company are comparing to make sure the 'wrong item received' checks out.

Need a confirmation on this as well, I just assumed it was the shipping weight that was weighed. Since I assume the dimensions and the weight only included the GPU and not the other components of it (e.g retail box, cd's, packaging).