[himar2468]

Im in the process of ordering a gaming laptop from a german store, they are delivering to the UK through DHL. I was thinking of saying something along the lines of the laptop was damaged when it arrived and was leaking chemicals, because its from germany, i would think its a plausible excuse and with it being a different country could be harder for them to investigate. What do you guys think?

I could potentially opt for "wrong item received" and find a similar item they stock and send that back upon request but i would suppose on a £3k laptop they would most likely check cameras at packing and stuff so im unsure. Would you use a drop address for something like this or would you stick to legit details with it being a high value order will be harder and they would probably put more effort into investigating.

Any help would be appreciated thank you.