[0Centurion]

The DNA Is a universal carrier-based method, so It works with just about every Item and company.

I just ordered the monitor, just saying the item never arrived will be enough?

what is dna method

The DNA method is where you take a blood sample from your own body and cross examine it with that of the amazon representative that shipped your package. If the DNA between you guys match , that means you can call Amazon customer support and they will give you the item you ordered for free as a congratulatory measure.

In all seriousness, DNA method stands for Did Not Arrive. You essentially tell customer support that you never received your package and thus you would like a refund/replacement.