[darkninja1980]

Goods are weighed on consignment, so what happens If the Item weighs (example) 2Kg?

well, weight does not matter. I just tell them right. I got an empty box. they will send me a new item.

Or course the weight matters.

If an Investigation Is opened with the carrier and It's confirmed you've received the package weighing at 2Kg, then obviously the Item was enclosed, hence your claim that the Item was missing "will" fail.

yes, I agree with you. But the items were video games and DVDs.