[Kevo54]

So I boxed an Ipad on an old account with several orders and never had a refund. They recieved the items yesterday but I never got a confirmation. I called support today to ask for the status of the order and the guy said he’d let me know in 7 days the status of the refund. After the call i got this email

“
Hello ****,

Thank you for contacting Amazon.co.uk.

Firstly, please accept my apologies for the inconvenience caused by delay with your refund.

I can confirm that, due to the fact that this is a high value item, the refund will need to be processed by our management team. Unfortunately, it is above my limit.

We'll contact you back within 7 business days with confirmation on the status of your pending refund.

Please rest assured that this is the maximum amount of time that it will take for us to update you.

I hope this helps. We look forward to seeing you again soon.”

Is this a bad sign?
I used boxing method and put in some random shit and ensured the weight matched as the delivery. I tore the tape and tapped it again badly with some different colour tape to make it look like it was opened in transit.