[rigby45410]

It's still work as of now for the Y27 monitor, wish I had a Razer edition sn#. I just had to have a vaild serial number and a picture of a defective screen. I even pushed it to see if I was required to have a picture of a serial number or proof of purchase and they rep said it's not necessary. They're even sending me the power cables because I told them I don't want to keep the original just in case it was part of the cause. They just said to send back the old one when I can.

Pretty much when you get it you can say, if it's dropped off at your door, that it wasn't there when you got home or like others said, that you didn't see the paperwork to return the old one.