RE: Help: What is the best way to SE a Phillip's Sonicare 9300 Toothbrush? 01-16-2019, 07:39 AM
#3
(01-15-2019, 06:27 AM)mothered Wrote: There are a number of suitable options.
It's entire contents weigh around 2.3 pounds, so the missing Item method will most likely fail. You can use the wrong Item received method, box them and of course the DNA. Troubleshooting will work, but be sure to prepare your SE effectively and take control when dealing with the representative.
Decided to go with the wrong item received method. The electric toothbrush I would swap is 1 lb. Since this is my first "WIR" method, would a weight of 1.3 lbs difference have an effect of the refund on Amazon going through? Can the lower end electric toothbrush and higher end electric toothbrush be purchase on the same Amazon account and same day? Thanks in advance.

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