[mothered]

Yup, that's what I was assuming. I'll make sure to update soon.

In my view, I believe the consignment will remain as not delivered.

It either gets marked as delivered or not- I don't see what will trigger the change.

Yup, it's still not delivered as of now.

I'd suggest to go ahead and claim that It wasn't delivered.

Keep a screenshot (with the timestamp) confirming you haven't received It. Given their systems Indicate It's not delivered, they cannot say otherwise.