[gm371]

They have always used DHL to ship to me in the UK, no matter how small it was.

Im assuming you signed for it? So DNA isn't an option? Im also assuming its not really light so you couldnt say its empty?

What did you originally say to SE them?

This doesnt help if its already delivered but the driver who delivered to me once put it over my fence, I claimed it ended up in a bucket of water and ruined it as it was a present. they shipped another out to me.