RE: Huawei P20 Pro Request 09-19-2018, 07:46 PM
#2
Your best bet at doing this would be going through Amazon and using one of the many methods to get a second product or refund. However, if you don't have the money for this, you can try to SE Huawei directly.
After very briefly looking over Huawei's warranty policy, I'd like to make some notes to anyone who wants to try this SE.
Firstly, all phones (except the PORSCHE DESIGN Mate 10) are covered by a 12 month warranty policy.
You must provide a PoP. Amazon is an authorized seller, so you can attempt to use an Amazon receipt. Whether or not they cross-check receipts is unknown to me.
They do offer a repair/replacement service so boxing Huawei is a good route to consider while attempting to SE. Since the phone is extremely light, DNA method would probably be best.
After very briefly looking over Huawei's warranty policy, I'd like to make some notes to anyone who wants to try this SE.
Firstly, all phones (except the PORSCHE DESIGN Mate 10) are covered by a 12 month warranty policy.
You must provide a PoP. Amazon is an authorized seller, so you can attempt to use an Amazon receipt. Whether or not they cross-check receipts is unknown to me.
They do offer a repair/replacement service so boxing Huawei is a good route to consider while attempting to SE. Since the phone is extremely light, DNA method would probably be best.
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