[mothered]

I purchased an item, i treid to SE with empty package. Amazon did a investigation and they said product is in Risk of Loss. How can i solve this, should i return the item?

If I may step In.

You cannot alter your story, doing so Is an admission of guilt. What's the actual (final) outcome of the Investigation?

They said it in Risk of Loss status. They said talk with i parcel and local authorities.

What's the purpose of speaking with the said entities?

In other words, what did Amazon request you to obtain?