[mothered]

They took no signature and they have a picture of the package in the driver's hand in front of my house.

It doesn't hold any grounds that the package was "received" by the account holder. The driver having possession of the package and It being accepted by the recipient, are two different things altogether.

A signature was not taken, nor Is there any evidence to solidify that It was received by you.
Based on this, try the didn't arrive method.