[DragonicRek]

I see, thanks. Being an introvert I always prefer the email method personally! I find it easier to be outraged and forceful than I would be face to face where I'm more polite hah.

Would you consider speculatively complaining a form of social engineering? For example, I recently bought a book for myself on Amazon and when it arrived one of the corners was slightly damaged. It didnt really bother me at all but I went on Live Chat and over exaggerated the damage and made out it was a gift for a friend and they refunded me. I guess its still being a bit of an asshole to be honest, but as its based on truth so maybe thats my way of justifying it to myself.

Yeh true I guess it is quite easy to morally justify with some companies that treat their employees badly or have poor ethics themselves!

Yeah no worries, I understand. I have close friends who are introverts, and they try to evade social contact whenever possible.
Yes, complaining can be considered as SE'ing. This is because, by complaining about a bad experience, you are making the other party feel sorry for your experience. The other party will then feel obligated to provide a way of compensation
That's not what I quite meant by company SE'ing. I referred to Apple, because Apple overprices their tech which isn't too far from the last generations. Unfortunately, people still buy these products, and Apple continues to make billions.