[skrtja]

That's right. You gotta think humble and don't get ahead of yourself. Put yourself in the situation that you described yourself to the support agent. Make them bend the rules and have empathy for you.

Also if you can pull off a respectful/dumbed tone of you not familiar with the steps they sometimes let stuff slide. If you get a women representative milk her! Be nice to her and say stuff like "ma'am", women love respect and have a soft spot. Also don't come at me with that equality shit this'll work most of the time, it's human nature.