[Auftot]

You're welcome.

As the turn of events come to hand, please keep us updated.


"Harder", not hard.

I just got this
Thank you. However, once again this youtube link does not lead to a video. Unfortunately, without this we will not be able to assist you with your warranty replacement claim. I will be closing this case due to lack of cooperation with our request for a video we can reach.

Not sure if I got unlucky with the rep or I did something else. I think is may of been because when they said to re-upload I replaced on yt and used another invalid link.

Did you tell them that It's working fine on your end?

In addition, sent an Image of the fictitious video (displaying only the device and nothing else) with the corrupted URL clearly visible, thereby justifying the YouTube video Is functional? Every step In your method counts and If there's one minute detail that doesn't correspond with your request & compliance, It can lead to an unsuccessful result.

Do you think that if I reply now they would accept it or should I try from the start