[Auftot]

@Scorpio @mothered sorry to ask for you help again but I tried again with the g933 and I have a s/n(on box) and receipt However I just got an email with troubleshooting and also instructions from warrant team which are:

If this fails to work:
Our warranty team is asking for the following: Please attach your invoice of the product. Please also send us a video presenting the issue. In the beginning of the video, please put a handwritten case number next to the device. Show us the device details, including S/N on the device directly. After this, please show us the issue. Please upload the video to youtube or google drive and share the link with us.

I am not quite sure what to do I assume to play dumb and not know how to use YouTube, then send corrupted files by mail (idk if they may find this suspicious as when I said what my problem is it was well worded, I also had to put my age so I put 27). Or say my phone is old and without a camera and most of my friends are all online. I'm not sure what will work if you have any suggestions thanks!