[bchen5476]

so i refunded a laptop a month ago and everything went well, i then sold it on ebay. everything was okay until today, buyer messaged me and told me that her apple ID has been blocked and she contacted apple, they told her that it was because the macbook wasn't pay for, it was a paypal chargeback as "not described" due to order number Wxxxxx. she tried to create new apple ID but same thing, her laptop works fine tho just the apple ID part, any suggestion how to fix this? they basically blocked her apple ID access to any device.