[mothered]

Method used was not turning on and I dont know why it was cancelled they dont tell you.

What was their response when you emailed/chat Informing that the Item wasn't functioning?

I'd be extremely surprised If they cancelled It without further correspondence.

If you done fitbit before in the past month, Youll know that they do exactly that. "I'd be extremely surprised If they cancelled It without further correspondence."

or they email 3 days after and say send it back

Well they don't do "exactly" that:

or they email 3 days after and say send it back

Which of the two applies to you?