[JBoy1017]

Hello,

I need some input / suggestions. 4 days ago, I ordered two Pixel 2 XL's that came via FedEx and where I had to sign for them. I used the empty shipping box method. I contacted Google and they had me send them pictures of the box and also requested that I reply to an email stating that 'I CONFIRM' that I didn't receive the phones. So, they told me that they've opened an investigation with the shipping partner and that it would take between 3 to 5 business days to hear back.

I followed up with them yesterday, but they told me that I would be emailed back after they finish the investigation.

How should I proceed with this? Should I back out of it and find an excuse? Or should I wait to see what they say?

Thanks.

What pictures did you send?