[mothered]

Tried to SE dazzlePro they asked for a vid that shows that the product doesn’t charge, would sending corrupt files work?

For future reference, send a corrupted file and when they request another (which they will), keep sending more (corrupted) files with different file formats and be polite and apologetic.

This will seem as though you're making every effort on your end to resolve the matter.

I’ll try this, thanks.

You're welcome.

Here's a few sites that corrupt files with ease. I've tested the first link and It works as expected.

http://www.corruptmyfile.com/
http://pinetools.com/corrupt-file-generator
https://corrupt-a-file.net/