[Zac.]

I'm about to begin some trial runs with their customer support staff and would just like to know if anyone has any information on this company.

I've mentioned the Importance of this (trial run) many times, and you're one of the few members who will actually put this Into practice.

I believe you've answered your own question to some degree. With a trial run, you can obtain a lot of Information about the company-  the questions raised, how they expect to be answered, their protocols with refunds/replacements etc. Also, first and foremost, be sure to read their Terms and Identify any loopholes. This may be of significant benefit with your SEing method(s).

I firmly believe that all success will come from trial and error. Why wouldn't it be the same with social engineering? Personally, I think that most people who will refuse to do trial runs at all cost are just in it for a quick buck and won't stay in the SE scene very long. Though I know that probably isn't always the case.

I know that I can answer my own question by doing these trial runs, but I was wondering if anyone else had already done some that I can look at so I have some ground knowledge about their customer reps and policies.

Today I will be reading their Terms and creating my first trial ticket with a serial I got from Ebay. I'll  attach the results to the thread.

I have a serial for a benq tv, let me know how your attempt goes!