[Skryptec]

I didn't think a company on that scale Is so gullible.

You've made your complaint and without any further questions, they've Instantly offered a replacement. Furthermore, a product return was not required. It doesn't get much easier than that.

I was kinda lucky with the rep, I did this once again for a friend of mine and they told me to return it, I made something up and told them that I spoke with another rep on the phone and that the rep told me I was free to dispose it. This rep who was helping me believed that and then I got my replacement anyway.