RE: [Free] How to social engineer Jaybirds -> Skryptec 12-07-2017, 11:32 PM
#25
Managed to get hold of live chat today and have the email asking me to try different charger etc. the email also says that i may be eligible for a replacmeent but asks for a serial number, not seen that mentioned anywhere. this is what they have asked me for.
Warranty information:
- Copy of your proof of purchase, such as a receipt or sales invoice.
- If your purchase was made through the Jaybird online store, please forward the sales order number and/or name of the purchaser.
- First Name:
- Last Name:
- Company (if any):
- Address:
- Postal Code:
- City:
- County/State (if any):
- Country:
- Telephone Number (including country code):
- Product Serial Number:
- Color of Product:
should i just answer the rest and send them my generated invoice and ignore the request for the serial?
Warranty information:
- Copy of your proof of purchase, such as a receipt or sales invoice.
- If your purchase was made through the Jaybird online store, please forward the sales order number and/or name of the purchaser.
- First Name:
- Last Name:
- Company (if any):
- Address:
- Postal Code:
- City:
- County/State (if any):
- Country:
- Telephone Number (including country code):
- Product Serial Number:
- Color of Product:
should i just answer the rest and send them my generated invoice and ignore the request for the serial?


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