[phyrrus9]

This is a question for those who have already SE'd Apple. Did you have to box them or were you able to receive a replacement without boxing?

Again, this isn't Social Engineering, this is theft. Another point, if this is with newer Apple products (whose value is more than $500), this is actually GRAND THEFT, which is a felony. @mothered can you weigh in on this? It's in that grey area again.