[NeoXx]

Not sure if its any different in UK. But I have had success easily refunding around $300 with invoice only or not arrived method.

hi how did this refund go? personally would have said shoes didnt arrive however socks are here

Forgive me, but I had no idea they sold shoes that pricey! What shoes were they? O.o

Refund worked perfectly. I just said I received the socks but shoes were not in the package.
The shoes are their signature collection, Adidas Ultra Boost, extremely well made.

That's brilliant how did you contact them? online chat or something ??

thanks for your reply

Hey quick question what contact channel did you use to speak with them, live chat?

Call. Don't use live chats, calls are much quicker and so much easier. Just say package received with only socks inside, no shoes.