[fresh.one]

I don't tend to really research a company. I tend to just go in and wing it. I don't do the whole refunding / replacement thing any more I prefer in person manipulation, anyone can manipulate a chat / phone rep.as.tgey can't read your mannerisms. In real life is the challenge.

Yes I totally agree with you. But you said you used to do it so I think you still have a bag of knowledge about these things. Most people come here seeking an advice, and some are pleasant to help/answer.