[yourmumfc]

Ok, so now you're at a point when you need to start using social engineering. What you've done to this point isn't SE, it's lying. Now you need to use your manipulation skills to get ahold of someone in the RMA department, and have them give you a list of the ITN's of all the items they have received within x days (so it looks realistic) that are the same as the item you need to be sending in. Then, you wait a little bit and call back (so you get a new CSR), and tell them that you did send your item in, but from a different address, and that the rep you spoke with told you to give them the ITN of the item you sent because it would conflict with your address. Then, you give them one of the ITN's on your list (make sure the RMA for that item isn't IP), and hope that they don't do too much digging into the one you gave them. If you succeed, give them a business address, and intercept the package on arrival (use social engineering to impersonate an employee of said business).

That does IP mean  "(make sure the RMA for that item isn't IP)"

IP = In Progress. Make certain that it's in its early stages, rather than already being in diagnosis or repair.

How would you know what stage it is in? Would the person you are speaking to just tell you?

Also, do you have discord? I'd like to talk some more.