RE: SE Logitech 02-17-2017, 05:29 PM
#6
I have a new update on this. I have received an email from Logitech saying this:
http://imgur.com/dpcYcQJ
In translation it says this:
Hello Bruno,
Through the information you have provided, we can verify that there is a defect with the product, so it should be replaced if it is under warranty. In order to prove this, we need the final purchase invoice to attach to the case.
Amazon provides final purchase invoices based on the article you find on the site's help center:
Https://www.amazon.co.uk/gp/help/custome...=201238260
Please refer to the article and, depending on the purchase you made, try to download or get the final invoice. If you have problems, I recommend contacting customer service.
We appreciate your cooperation and we look forward to your response in order to assist you.
What can i do to get the final purchase invoice? Please help. Thanks
http://imgur.com/dpcYcQJ
In translation it says this:
Hello Bruno,
Through the information you have provided, we can verify that there is a defect with the product, so it should be replaced if it is under warranty. In order to prove this, we need the final purchase invoice to attach to the case.
Amazon provides final purchase invoices based on the article you find on the site's help center:
Https://www.amazon.co.uk/gp/help/custome...=201238260
Please refer to the article and, depending on the purchase you made, try to download or get the final invoice. If you have problems, I recommend contacting customer service.
We appreciate your cooperation and we look forward to your response in order to assist you.
What can i do to get the final purchase invoice? Please help. Thanks


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