[Wildfire]

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You told them the package is tempered, which was your mistake. Who knows, the delivery may pay you a visit personally sometime and beat the shit out of you.

I disagree honestly, never arrived is the best method. Package theft happens and Amazon can't discriminate between a $50 item being lost and a $500 one.

Both methods will require the approval of a supervisor if it's a somewhat high order, and both work for average orders, but the never arrived puts highly more risk to your Amazon account and will more likely get you into an investigation even if it's a low order, yet should be used on +$500 orders nonetheless.

Supervisor approval has never really been an issue, if they decline request to talk to them directly and make it a bit more personal to them