[mothered]

Kind of an old thread but my sister a few states away just bought a brand new HP never used and had it not 1 month and it already died and is now being sent off for warranty.

Now I respect the fact that they took it in without any problems for her to fix it and they even paid for shipping but come on its a brand new laptop and it failed.

It happens.

Around 10 years ago, I purchased a brand new Dell lappy and after taking It straight out of the box and booting It up, It got the BSOD and continued to do so. It turned out one of the Ram "slots" was faulty and responsible for the BSOD. Sometimes, brand new Isn't always the best option- It simply hasn't been put through It's tests as the consumer would.
Yet I still purchase new products.