[Broskie333]

Just to add to this (specifically for UK residents) DO NOT raise a chargeback unless it's watertight.

I had my fingers burnt in the past, and the merchant provided evidence that I was being fraudulent with the chargeback attempt, and I ended up with a CIFAS marker for misuses of facility.

Thankfully, it only lasted for 12 months, and I was in a safe job, and it dropped off so took the L and didn't try and contest it.

But, it taught me valuable lesson in being careless with chargebacks with your bank/Credit Card.

Now, I just take the L and return the item if all DNA/EB/MEB options have been exhausted.

That doesn't just happen with 1 chargeback, if you keep doing it over and over that's when it gets sus and they will refer your account to a specialised team

I had a similar issue but thankfully they are not a "real" uk bank(you probably know by this already which bank it is) so they don't load cifas markers lol