[jefff]

Bose refused my last MEB, albeit it was the 2nd one with the same address but different customer and payment details.

Basically they said that weight with UPS corroborated with the factory weight etc.

Thankfully, used PayPal so I will be hitting them that way as last resort.

Just a heads up.

You have the answer why it didn't work the second time. They probably combined the claims because you used the same address that was already flagged by them once.