RE: DELL SN method wants a credit card for an Advanced Exchange?! 05-09-2024, 11:50 PM
#13
(05-09-2024, 08:24 PM)Zelda7711 Wrote:(05-09-2024, 07:04 PM)DontRunDontTrip Wrote:Could you please elaborate on SE? What did you tell them about Monitor? What exactly did you point out as faulty? Did they ask for photos of the defect?(05-08-2024, 08:11 PM)Zelda7711 Wrote: Hello is there any update?
Replacement is coming tomorrow
Approved and confirmed by DELL yesterday
I found on Facebook market this monitor, which cost 800 on grey market and 1000 on dell
I claimed dead pixel, edited a lot with Photoshop. Looked legit
Told them its the Panel and its not going away no matter what
After that they asked:
Picture of the Serial Tag
Then my name, case number and date next to the monitor
Then they said they want my credit card to hold a payment
They will send a replacement, if the monitor (I dont have) arrives to them, they will cancel it
Yesterday they shipped the monitor




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