[HeardIt]

S/n? Put me on homie. Trying to figure out them and phillips

You register product first, u need to have SN on hand and POP that you upload when you register your product. Then u complain, they asked me for photo of original POP for Keyboard, for mouse I had to explain in detail what's wrong with it, but for most expensive part the G935 Headset I wrote a complaint yesterday, and they replied today, so I found this very funny, so I had to share it xD

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weirdly I've been really struggling with them. won't replace my keyboard without pictures of the 'expanded' battery and the S/N in the pic

It depends on your approach, problem with your product and your location...

I contacted them nd said the internal battery on my keyboard had expanded and had to be disposed of safely as it was a fire risk. Apparently that's not a good enough reason for them, and won't be replacing it. Based in the UK