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Sunglass Hut SE Update filter_list
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RE: Sunglass Hut SE Update #5
(01-07-2024, 01:46 PM)prekrasnoyemirai Wrote:
(01-06-2024, 11:03 PM)CRSN47 Wrote: I recently began an SE on Sunglass Hut, I went through the calling process, and they sent me a form where I had to fill out some information, the tracking number, order number, and my name/address. I chose to EB them so I will wait to hear back in less than 3 weeks.
Looking at the proof of delivery UPS provided, I do not see how they couldn't rule in my favor, the photo they used was awful and you can barely see the package. Below I have attached their "Proof."
[Image: LjRgMGM]
https://imgur.com/a/LjRgMGM
Anyone have any idea on how this could go wrong? Also what do I do if they decline the claim?
I'm aware I should request photographic proof of the box UNOPENED at the time of delivery, but is there anything else I could come back at them with if there are issues?
What made you decide against MEB?
I did MEB them, that was my mistake in the initial post. I got the Ray-Ban Meta glasses, and Meta has a strong history of MEB working, so I figured that wouldn't be an issue here.

(01-07-2024, 12:51 AM)Blazealways Wrote: Who cares about the photo? It is an EB claim.

You're confirming that you received the package, but the box was empty.
If they deny your claim you can try Paypal claim or chargeback depending on how you paid.

Or take the L and return them
The rep on the phone spoke directly about them working with UPS throughout the investigation so I figured that photo would come up at some point. I didn't feel it was relevant either, but since they mentioned it, I figured it might be useful.
(This post was last modified: 01-08-2024, 01:04 AM by CRSN47.)

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Messages In This Thread
Sunglass Hut SE Update - by CRSN47 - 01-06-2024, 11:03 PM
RE: Sunglass Hut SE Update - by Blazealways - 01-07-2024, 12:51 AM
RE: Sunglass Hut SE Update - by prekrasnoyemirai - 01-07-2024, 01:46 PM
RE: Sunglass Hut SE Update - by CRSN47 - 01-08-2024, 01:03 AM
RE: Sunglass Hut SE Update - by Ordnael92 - 01-08-2024, 04:44 PM
RE: Sunglass Hut SE Update - by Redacted - 01-07-2024, 02:13 PM
RE: Sunglass Hut SE Update - by BetterThings2 - 01-09-2024, 09:58 PM
RE: Sunglass Hut SE Update - by CRSN47 - 01-10-2024, 06:08 PM
RE: Sunglass Hut SE Update - by BetterThings2 - 01-12-2024, 05:06 AM
RE: Sunglass Hut SE Update - by Ashitbag - 01-27-2024, 10:35 PM
RE: Sunglass Hut SE Update - by SilentSniper8122 - 03-22-2024, 01:30 AM
RE: Sunglass Hut SE Update - by Leonidas76 - 03-22-2024, 04:33 PM
RE: Sunglass Hut SE Update - by Ashitbag - 03-23-2024, 08:37 AM
RE: Sunglass Hut SE Update - by Leonidas76 - 03-24-2024, 05:36 PM
RE: Sunglass Hut SE Update - by KingDead - 03-28-2024, 12:31 PM
RE: Sunglass Hut SE Update - by CRSN47 - 03-28-2024, 06:34 PM
RE: Sunglass Hut SE Update - by KingDead - 03-30-2024, 12:33 AM
RE: Sunglass Hut SE Update - by baneman360 - 05-03-2024, 03:12 AM