Order cancelled but still arrived 12-23-2023, 06:45 PM
#1
Hello guys want some guidance from you guys to what I should do.
I ordered something from a website accidentally and forgot to cancel but I contacted the website and told them about it they told me I can refuse the order for a faster refund so I did that yesterday and told the courier to return to sender. Yet again I contacted them via livechat and got refund confirmation also with 2 emails confirming the refund for the cancellation but today at 9am I got a message from dpd saying that they are delivering the cancelled parcel and they delivered it at 10am with no issues so I don't know if I'm getting my money back or not?
Please let me know what I should do
I ordered something from a website accidentally and forgot to cancel but I contacted the website and told them about it they told me I can refuse the order for a faster refund so I did that yesterday and told the courier to return to sender. Yet again I contacted them via livechat and got refund confirmation also with 2 emails confirming the refund for the cancellation but today at 9am I got a message from dpd saying that they are delivering the cancelled parcel and they delivered it at 10am with no issues so I don't know if I'm getting my money back or not?
Please let me know what I should do
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