[seyeji6422@asoflex.com]

i did a 240€ order (divided in 3 packages). i claimed dna, so one package has been refunded (cheaper one, first refund on account), but i keep arguing with live chat and tickets for 2 days for the rest of the refund. they say the other 2 packages have been delivered and they cannot refund (they sent screenshots of courier site but there is no photo of delivery). should i keep pushing, maybe with a fake chat with courier or return the items and retry? maybe changing device?