[doe_joe]

I have a surface laptop and I was thinking of buying the newer, higher spec model and swapping the laptop and returning it. The frame and color of the new laptop is the exact same, however there is a barely noticeable crack in the current display. What are the chances I can get away with repackaging the laptop and returning it?

-The laptop I plan to swap is in great condition on the exterior with the exception of the glass.

Thanks!

They will check it and when they see the crack it’s done.
You could try and claim you received a second hand laptop with a crack in the screen so you want to return it for a refund?