RE: H&M help dna 10-20-2023, 09:41 PM
#11
(10-20-2023, 02:58 PM)ponasG Wrote:(10-19-2023, 12:47 PM)kat98 Wrote: ok so I tried to contact and for Europe there is no chatbot so I had to write email to my countries customer service ... I really hope they dont investigate...Have they replied yet?
yes they first called me but it was a hidden number so i thought it was the DPD delivery guy lolol but what company secret hidden calls customers lol wtf so its not my fault i didnt answer ... its kinda not professional but they prob do it so people dont harass them and call back all the time
anyway then they wrote email back to me that they have researched and that its a mistake in the system and they said they let someone higher see it and will contact me back to see what they have decides. that was yesterday no calls today and it's friday. I hope they will ask me for refund or reshipment and not force reshipment on me.....


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