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Hi, I'm pursuing this SE but I'm having some trouble and need your guidance. I went with the air fryer and accessories which were sent in 2 different packages but delivered at the same time. I went with EB (air fryer box is missing from the cardboard box but I did receive the other box of accessories), they asked for pic of the accessories which I sent and they made me fill out a declaration of non-receipt form by the carrier (CS of the company are the ones who sent me that pdf, not the carrier). Right after I emailed them the form, they told me they're sending a replacement and will still investigate with the carrier and also to keep an eye out for the air fryer  just in case I receive it (so  that if it turns up, I must return one of the 2 units). 

After I thought this SE was a success, CS emailed me again asking for a picture of the empty cardboard box I received showing the shipping label. My concern is that the shipping label shows the weight and that the box arrived slightly damaged and torn. Should I just go ahead and send the pics, do nothing or do something else?

If they haven't shipped the replacement yet, they probably won't until they get the picture of the label so you really have no option but to send it. You could probably wait a day or two and see if they ship the replacement without the picture, but if they don't, you'll have to send it. I've had to do the same before for eb claims where it clearly shows the weight, but it didn't matter and the claim was still successful.