RE: Temu Verbal Agreement Question 09-16-2023, 04:51 PM
#2
(09-16-2023, 04:23 PM)Applq Wrote: Hey guys!
So I ordered some stuff from Temu for a total of $200+. It arrived in multiple packages and I DNA'd both of them.
Customer service refused refunds for 4 days before I called them and got a refund for package 1, package 2 pending. They asked for verbal agreement over the phone that I did in fact not get the packages and that I agreed to cooperate with investigations. Already got refund for package 1.
I'm pretty sure this is fine, especially because it's all verbal agreement and not written, but I wanted to let you guys know about this experience.
What are you guys even refunding on Temu?
Can you buy multiple things from a different sellers and get it all in one package?





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