Temu Verbal Agreement Question 09-16-2023, 04:23 PM
#1
Hey guys!
So I ordered some stuff from Temu for a total of $200+. It arrived in multiple packages and I DNA'd both of them.
Customer service refused refunds for 4 days before I called them and got a refund for package 1, package 2 pending. They asked for verbal agreement over the phone that I did in fact not get the packages and that I agreed to cooperate with investigations. Already got refund for package 1.
I'm pretty sure this is fine, especially because it's all verbal agreement and not written, but I wanted to let you guys know about this experience.
So I ordered some stuff from Temu for a total of $200+. It arrived in multiple packages and I DNA'd both of them.
Customer service refused refunds for 4 days before I called them and got a refund for package 1, package 2 pending. They asked for verbal agreement over the phone that I did in fact not get the packages and that I agreed to cooperate with investigations. Already got refund for package 1.
I'm pretty sure this is fine, especially because it's all verbal agreement and not written, but I wanted to let you guys know about this experience.
Man I talk a big talk, but I would never do or follow through on the crap I say!
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